Are touchscreen displays worth it for digital signage?

Updated October 2026 · How we answer

When touch makes sense

Touch is useful for kiosks, self-ordering, wayfinding, and sign-in stations. People can explore options and get the detail they need without waiting. That interaction can be a real benefit in busy places.

Touch screens also need more upkeep. They can smudge, wear, or need cleaning more often than passive screens. Plan for protective glass and a clear cleaning routine from the start.

• Self-ordering in restaurants
• Wayfinding in large offices
• Sign-in or visitor check-in
• Interactive directories

When a standard display is enough

If the screen only shows a loop, a menu, or a promotion, touch adds cost without adding much value. Standard commercial displays are often simpler to maintain. Compare the total price, including mounts and software, before you decide.

Ask the vendor how the touch function works with the content system. Some systems need extra setup for touch input. Confirm that future software updates will not break the touch feature. Ask for a short demo with your real content on the actual hardware before you commit. Touch response can feel different from a showroom model, so test it during a busy hour.

• Use standard displays for loops
• Ask how touch works with the software
• Budget for protective glass

From our shops